Sunday, July 3, 2011

Dulles Airport Aiming for World Class Status


For much of its history, Washington Dulles International Airport was derided by some travelers for its long distance from downtown D.C. and its clunky and inefficient mobile lounges. It just took too long to drive the 26 miles from the center of Washington, wait in long security lines, and then wait again for the crowded mobile lounge to slowly makes its way to the midfield terminal.

But Dulles is changing for the better by spending billions on improvements in and around the airport. And I have to say my experience flying out of there two days ago on United Airlines to San Diego was pure pleasure. 

For one, the mid-Friday afternoon drive along the Dulles Access Road was virtually traffic free. Along the way I could see the rapid progress being made on the Metro Silver Line extension that will eventually make its way past Dulles in 2016. The first phase to Tysons Corner and ending at Wiehle Avenue should be done by 2013. There is controversy over the cost of the project and whether there should be an underground station or aerial station at Dulles. But the bigger picture is that above or below ground, Metro is coming to Dulles and that means hopping aboard a train downtown and arriving at Dulles. Easy access to public transportation is one of the factors that makes an airport world class. And Dulles is getting just that.


Once at the airport, the new security screening mezzanine in the main terminal is the most hassle free and least clogged up post-9/11 security checkpoint I've experienced at any airport in the United States. The space is open with lots of light, there are ample videos and people guiding passengers in the proper steps to take before going through the checkpoint. It is the first time I can actually say I've enjoyed passing through an airport security checkpoint. And that is saying a lot in this day and age. So kudos to Dulles for making airport security less of a degrading experience.


But the best new feature of Dulles is the AeroTrain people mover system that replaces those awkward mobile lounges and whisks passengers from the main terminal to Gates A, B and C. Here is video I shot from the front of the AeroTrain car a couple of days ago.


In summary, while Dulles still has a lot of work to do to achieve world class status, including the final decision on where the Metro station will be placed, the airport deserves lots of praise for its progress in making the flying experience more humane and sensible. 

Soon Washington Dulles International Airport will fully live up to the ideals of its architect Eero Saarinen when he espoused that "the purpose of architecture is to shelter and enhance man's life on earth and to fulfill his belief in the nobility of his existence."



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